Turn the promise into an operating plan
Carry requirements into legs, timing, capacity, assignment, instructions, and acknowledgement without losing the source.
Passenger transportation operations software
Keep the passenger job intact through change.
TOOSAPassenger operations
Passenger operationsOne connected movement
Ready for reviewRoute sequence: Reservation, Confirmed; Operating plan, Assigned; Closeout, Pending.
For staffed operators coordinating reservations, people, vehicles, partners, live exceptions, customer updates, and closeout.
Connect the work without erasing who owns it.
TOOSA Dispatch, Fleet, Crew, Network, Billing, and Automate are products within one system. Together they frame three moments where passenger operations often separate.
Respond when live conditions change
Expose affected passengers, duties, vehicles, people, partners, messages, and commercial conditions before committing an update.
Close the trip with its reasons intact
Keep actuals, exceptions, approvals, and variance context connected as billing prepares the record for review.
A late arrival becomes a visible recovery decision.
Follow one focused sequence from a changed arrival through options, approval, and verified closeout.
TOOSAAirport recovery workflow
Source changeArrival moved by 24 minutes
Duty 08 and the next passenger commitment need review.
- 01DetectConflict found
- 02Compare2 options
- 03ApproveNamed owner
- 04VerifyReadback ready
- DetectFind the conflict
An arrival update conflicts with the current pickup and duty.
- CompareExpose viable choices
Owned and affiliate options show capacity, service, and commercial conditions.
- ApproveRespect authority
A named operations role selects one exact option and action set.
- ReconcileVerify the result
The workflow reads back records, messages, acknowledgements, actuals, and billing context.
Evaluation fit
Start where authority and evidence change hands.
Map the current system of record, decision owner, allowed action, acknowledgement, failure path, reconciliation owner, and closeout condition.
Review the implementation approachBring a passenger workflow
Start with the handoff your team has to chase today.
Describe the operating pattern, not the passenger record.